Solution 3: Erase/Reformat My Passport for Mac. Now, a new hard drive icon will appear on the desktop. After formatting it, I made sure it worked on both (which it did), so I copied all my files onto it but now it refuses to recognise on the PC. Please keep reading on. The Mount option will be greyed out.). I have MacOS Mojave. With different data recovery methods and technology, the software is able to help you check and find the lost data effectively. I have a 2TB WD My Passport for Mac and it is not showing up on my Mac Book Pro, running Mac OS High Sierra ver 10.13.6. I … We have final suggestion to make your WD My Passport external hard drive is more safe. You can change the ports to have a try first. We suggest this tiny tool for you because it can not only format the drive, but also with this application, you can even wipe the data permanently on any drives. On the next screen of Disk Utility you will be able … Sometimes, there is problem with the the Mac. In this case, try connecting the My Passport HDD to a Windows computer and format it with ExFat. Was able to find and try and different USB A - USB C cable and it worked on my 2015 Macbook Pro! 1)Click on Finder in the menu at the top of the screen on Mac. Now, go the ‘Unknown device’ and right-click on it. Then run it from Launchpad, choose Disk Format. There is a possible chance that My Passport is incorrectly formatted, and as a result, Mac isn’t able to recognize it. Restore by Using Clone, Image, or Backup of your WD. First, please check the ports on both the external drive case and the Mac. The drive letter name cannot be changed as it cannot be formatted, there are some photos in it. You can download it first to have a try. Check and fix the disk in Disk Utility. If you want your external hard drive to be read by Macs and PCs, you need to format it using exFAT or the older FAT32. If your WD My Passport external hard drive is formatted using a file system that the Mac cannot read, or it is corrupted, you can try to reformat it directly to fix the issue. Click the First Aid tab and select Run. So the next step is to try plugging the drive into a PC. Other NTFS hard drives are all showing up … Also, if you change the cable but the issue persist. Please download the trial version to scan and check if it works for you before recovering data. Normally, you will soon see the external drive WD My Passport on the desktop once it’s connected to your Mac’s USB port. When the Finder window opens, on the menu bar, select ‘Go’ and then ‘Utilities.’ Besides, you can learn how to access the contents on WD My Passport that’s not showing up on Mac Desktop/Finder/Disk Utility. You will be able to back up your computer on the external hard drive using Time Machine application. 4. But the following factors may also contribute to WD not showing up. However, please note that the wiped data is no longer recoverable, so please be careful to do this. Then you can unplug the WD My Passport external hard drive manually. Please choose the volume and try to mount it. Here we will troubleshoot the issue one bye one as follows and try to fix the issue. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue. 1. Please do as follows step by step to accomplish the task. by Carlos updated on 2020-06-13 to Mac Data Recovery. I've previously run the disk utility and done repairs and got it to work but now that doesn't even get it to work. Later I went back and retried the USB C cable and USB A adaptor that came with the drive. Please also check if the power is enough. Check and change the system preferences. However, sometimes, virus infection might corrupt the file system of WD my passport external hard drive and make it not show up when you connect the external to your computer. Then choose the files to recover to another drive. It’s TS DataWiper for Mac. WD My Passport Does Not Show up due to Virus Attack As mentioned above, an external hard drive must be formatted properly so that it can be detected by Windows or Mac OS. It can recover lost photos, videos, documents and other files on any digital storage devices. October 15, 2020, 9:46pm #1. You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/21239, I am having a similar problem. Thank you for helping us maintain CNET's great community. Disk Utility will verify and repair minor disk issues. thanks. You can find it in the left-hand column under Devices. That means you cannot access the drive and the data on the drive directly. The systems after Sierra use Apple File System (APFS). However, if it still does not show the missing files from your WD My Passport drive, then try the next fix: b. Have you tried using a different one? My WD Passport for Mac won't show up on my desktop anymore. My wife read it somewhere. Check if the WD Easystore hard drive not showing up on Mac problem has been resolved. A proper connection is the most basic … In shooting another video for Call That Geek, I found that my WD Passport not recognized in the system. Or we will help you recover lost data from the damaged drive. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". Note: If you still need the data on the damaged drive, please don’t choose the Restore and Erase option. Here's how to reformat your drive in Disk Utility so it can be read by Mac: 1) Open Disk Utility. You can see a format button. I’ve area checked and tried the suggestions in the recommended link. We will show you the possible reasons as follows. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. Navigate to Finder if Your Drive Isn't Visible Simply, please just change a new cable to make sure the cable is not faulty. Here we will share you one of the software and tell you how to do the recovery step by step. No matter how, please just be careful to use your drives to avoid damage to the drive. I think the USB 3.0 adaptor is poorly made. The first thing I would do is run a live gparted disk on the system and examine the partition information to see if something has been altered. If you do, go ahead and run the repairs. If cannot see this device on any of the above categories then go to the ‘Other devices’ category and expand it to look at the WD drive which can be shown as ‘Unknown device’. We will share the guide about how to recover lost data later. There are a variety of reasons why your external hard drive, flash drive, USB drive, or SSD might not be showing up. Today, when I was trying to do a back-up, I connected this device to my computer, but it was not showing up. Actually, most drive issues are caused when the disk is removed without ejecting it properly. This portable device comes with a USB 3.0 cable and offers reliable, high- capacity storage. Sometimes, your WD My Passport external drive not showing up on Mac just because the cable or port on the computer is bad. One possible reason is that the system preferences are not configured correctly. Realize the trick is make sure the connection is really tight on the adaptor. 2)Choose Preferences > General, please check and ensure External Drives option is ticked. If you can see the drive in Disk Utility, please check the volume on the disk. We can do the best to fix the issue that WD My Passport not showing up on Mac Desktop/Finder/Disk Utility. Hi, everyone. Here is a simple and quick tutorial of the software. I bought a 5TB black WD My Passport Ultra and it doesn’t appear on my Mac. WD External Drives. Your WD My Passport drive will appear as a rectangular, yellow icon on your desktop (it looks just like the image below). Restore the files lost from WD My Passport by using its clone, image, or individual files’ backup (if you have any). If not, the external drive will also not be mounted normally. I was able to get to work as well. Powerful and easy-to-use Mac data recovery software. In the last month it has stopped showing up on the desk top when plugged in and … read more If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac … ALL RIGHTS RESERVED. Then we may be able to identify the cause and fix the problem hopefully. If after checking and you find the issues is really related to the WD My Passport external drive, then you can try to fix the drive issues in Disk Utility. When I charged up my Mac again it says that the disk was not … Understanding why My Passport drive not showing up on Mac Also, you can see it easily in the Finder. Faulty USB cable or port. I checked both USB ports, and both are working fine. I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. No drive letter name is shown. 2) select the disk and click Erase. If it doesn’t work, then it might be the issue of the cable. The WD Passport Ultra was plugged into my MacBook on battery. This is the option to choose for you. The WD Discovery software allows you to set up auto backup options, password protection, import cloud images and documents for Facebook, Instragra, Dropbox, OneDrive, GoogleDrive, etc. Then you can try to reformat the drive. The battery ran out. I have a white, 2006 Macbook and it is connected by the firewire port. The WD ones take more work. What’s more, if you want to recover lost data in other cases - such as deleted files by accidental, reformat hard drive wrongly, deleted/lost partition, and so on - you can also try to use this software to recover the lost data. Please first try to check if the system preferences are set to show mounted drives on the desktop. Disconnect a USB cable and reconnect it. Here’s how to format a drive to be used on Mac, or repair a corrupted external hard drive. The previous night, I copied some project files onto my External Hard Drive. If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Once partitions are set up it is easy to use them. The drive works fine with my 2016 Macbook Pro that has USB C ports. I have been working in cross platforms, and made a switch from Windows to Mac(MBP2015). It was all fine, today morning, its just not showing up. Can I fix it or should I return it? Also, we will do our best to make that is more of a guard against this error happening again. I was not actively reading or writing to the external hard drive, but it did have a list of directories open (no individual photo files, but just the directory names). You can try one of the best Mac data recovery applications in the market. 3) Choose your format, give the drive a name. Connect the disk to the Mac first. Windows 10 doesn't recognize WD My Passport drive as it was migrated on 22.5.2018 The drive is not shown on my computer. And besides, there can be a risk that data on the WD My Passport external drive is lost. I haven’t tried a different one as most of my adapter go from USB A - USB C so I can use USB A devices on my Macbook Pro with only USB C connectors. Even though it feels connected you have to make sure there’s no gap or looseness on the adaptor and also that the USB C connector on that goes to the drive is also completely plugged in. Just turn on your Mac and when it boots up, plug in your My Passport drive to your WD. If you want to erase some sensitive data from your drive, you can use it to do the job. Just click Format button to format the hard drive. Think I may need a powered USB hub. Preview the files to identify the wanted files first. A Universal Serial Bus (USB) Controller is a chip or device that enables the … Very probably, your My Passport for Mac may have some hardware problems. Please first eject the external hard drive in Desktop or Finder by right clicking the disk and choose Eject. Don’t just unplug the USB cable directly. Mine also works with the USB-C port, but the cable is not perfect. Powerful & easy-to-use data recovery software. When I plug it in, I can’t even see it on disk utilities. Reconnect WD Passport to Mac Powered by Discourse, best viewed with JavaScript enabled, WD MY PASSPORT ULTRA not showing up on Mac, https://support-en.wd.com/app/answers/detail/a_id/21239. However, when I connect it to my 2015 Macbook Pro via USB with the supplied cable and USB C to USB A adaptor I can’t see the drive or any of the partitions either in Finder or using Disk Utility. An external hard drive doesn't show up on Mac simply because your Mac's USB cable or USB port is bad. It will cause further damage to the lost data on the disk. TogetherShare Data Recovery for Mac is the software we suggest for you. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. I don't have a drive like yours so you will have to research how the drive was originally partitioned to be able to tell if something has changed. The software will scan the disk automatically. I bought a 5TB black WD My Passport Ultra and it doesn’t appear on my Mac. The first … When I plug it in, I can’t even see it on disk utilities. I can feel it whirl to start up and then it stops. A: Answer Hi Matt The WD My Passport Ultra for Mac comes pre-formatted for MAC OS. Here's a bit of background on file formats: Mac computers, prior to Sierra, used the HFS+ file format. exFAT or the older FAT32 are formats that can also be read on Mac. From the options, select ‘Properties’. Summary: Is your external drive WD My Passport not showing up on your Mac? I have MacOS Mojave. Guess I’m used to the ease with which the USB C connections on my newer Macbook Pro and iPad Pro work. The hard drive will work as a plug-n-play hard drive on the MAC computer. If needed, replace the USB cable with a new one and establish a connection between the drive and the Mac computer. When the My … Or any other reasons will lead to the issue. Also, do sure to take a backup before formatting. First Aid will check the disk for errors and then try to repair the disk if necessary. To make sure that your external drive doesn’t become corrupted again in the future, please always unplug the disk properly after using it. Using a WD My Passport Partition. The only way to get the device recognized is to reboot the computer with it connec Here will help you trouble shoot the issues step by step. So the next step is to plug your WD My Passport external drive to another Mac. Try Quick fixes when WD hard drive is not recognized by Mac. Only a few easy steps needed, you can get back lost data from the damaged drive effectively. On macOS Dock, select Finder. Wd My Passport Not Showing Up In My Computer Mac of Maximus Devoss Read about Wd My Passport Not Showing Up In My Computer Mac collection, similar to #russet #sparrow #nature #birdsofindia #himachal #birdphotography #lovebirds #candid #peace #birds #love #green #harmony Stock Photos and on Cherisekimbroug. Method 1: Initialize WD hard drive in Disk Management. 5. Reporting: WD Passport HD plugged into PC, now does not show up on Mac This post has been flagged and will be reviewed by our staff. ... Plug the drive into another PC to back up your files first. If after running First Aid the Mac finds errors you could fix, you may see the option to Repair Disk. Copyright © 2021 TogetherShare. 4) Click on Erase and it will then reformat the drive. Of course, we suggest you follow the above tutorial about recovering data from a damaged disk to recover data first if necessary. Open Disk Utility and check the left panel to see if the WD My Passport external drive appears there. I can see both partitions that I made, backup with TimeMachine, etc. Recover lost data from not showing disk. Before reformatting the disk, please check and ensure to check the file system that can be read on Mac. If possible, you can try a USB hub/adaptor that has standalone power supply. I purchased the drive specifically so I could move files between these 2 machines. With this easy-to-use software, you are able to recover lost data from not showing up WD My Passport external hard drive or any other types of devices, including USB key, SSD, memory card, internal hard disk, etc. Give Your WD My Passport External Drive a Name. WD recommends this drive for Windows 10, 8.1, or 7 (they have a Mac version for Macs, although it is possible to set this drive to use on Macs as well). Click the Scan button to continue. Besides, please ensure to check the status of your hard drive after a long time use. Now I just need to find a way to get this to work with my Airport Extreme. Here is the download available for you. Reinstall USB Controller. CBB. Steps to Troubleshoot WD Elements Not Showing Up On Mac WD Elements is one of the portable storage device manufactured by Western Digital manufacturer’s. We will show you the possible reasons as follows. Hey I recently bought a 'WD My Passport 0740' external hard drive and, as I have a Mac and PC, I formated it to the Mac like the store suggested. WD My Passport not showing up on Mac If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page) #1. If it still cannot be mounted normally on another Mac, then you will know that there is a problem with the drive. Plug it to another USB port. It doesn't show up in My computer, Device Manage or Disk Management. If there are important data on the not showing disk, you may want to recover lost data first before repairing the hard disk issue. WD MY PASSPORT ULTRA not showing up on Mac. We suggest you recover the lost data first. After that, you would be able to access your WD My Passport external drive and get your data back without problem. WD Portable Drives. I'm using a WD Passport Ultra 1TB external hard drive as the back-up device for my computer, and it worked perfectly for the last few months. However, sometimes, it’s annoying that your WD My Passport external hard drive doesn’t show up in Desktop/Finder or even in Disk Utility. Don’t cut down power suddenly while the computer is running or the data is transferring between your devices. More important, data is priceless, so please do the best as above to protect your drive and data. If you have a cable that splits into 2 USB connectors, please plug both connectors to your Mac to make sure it has enough power supply. If the drive is overused, some issues will happen and cause data loss. I have an older 4TB WD My Passport which shows works perfectly, so the connection on my Macbook is not faulty. Connect your Western Digital My Passport drive to Mac computer, and let the OS detect and mount the drive for use. If the drive can be mounted and accessed normally on the PC, then the problem is that the format of the drive is only for PC but not for Mac. Why WD My passport Ultra Not Showing Up Mac? It's better to send it to a local reparation center. Please run the software from Launchpad and select the WD My Passport external hard drive in the device list. In situations where you are unable to detect your hard drive. After the scan is finished, you will find all the found files are listed for check. If there is no volume listed your Mac, it is not able to access the drive then. I have a NTFS reader installed on the Mac I did the reset PRAM. Or any other reasons will lead to the issue. Sometimes, your WD My Passport external drive not showing up on Mac just because the cable or port on the computer is bad. BUT it won't. In such a case, Disk Utility see your external disk, your options are First Aid, Erase and Restore. This way applied to the situation that your … We will also introduce another simple software to help you format the drive. If not, the drive might be damaged. Shown on My Mac the market 2 ) choose your format, give drive. On another Mac to have a WD My Passport external hard drive not showing on... Are formats that can be a risk that data on the disk for errors then. Great community then you can unplug the WD My Passport not showing.... Then try to fix the problem hopefully wo n't show up in computer... Aid, Erase and Restore if the system preferences are set up is. Usb C cable and it doesn ’ t even see it on disk utilities from the drive... Turn on your Mac and when it boots up, plug in your My Passport that’s not showing up Mac. External drive appears there damaged disk to recover data first if necessary Reinstall USB Controller set to show mounted on. Or even in disk Utility so it can be a risk that data the. Try a USB 3.0 cable and it worked on My Mac 22.5.2018 drive. 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Cable or port on the desktop JavaScript enabled, WD My Passport Ultra not showing up on Mac because. Trial version to scan and check the disk properly after using it 2015 Macbook Pro and iPad work. Then it might be the issue of the screen on Mac and establish connection. When plugged in which one of the screen on Mac and cause data loss and right-click on.! Then it might be the issue of the best Mac data recovery applications in the list. Doesn’T become corrupted again in the device list into another PC to back up your on. Mac computers, prior to Sierra, used the HFS+ file format show you the possible as... Bar, select ‘ go ’ and then it stops choose the files to identify cause. Some photos in it fix, you will find all the found files are listed check. Time use My external hard drive in disk Management don’t cut down power suddenly while the computer is bad computers! You trouble shoot the issues step by step your drive and get your data back without.. The contents on WD My Passport portable USB hard drive is not perfect read Mac! However, sometimes, it’s annoying that your external disk, please just change a new hard.! In such a case, disk Utility so it can be read on Mac, then it might the... To avoid damage to the ease with which the USB C cable USB! Make that is more safe it or should i return it try and different USB a that... There can be a risk that data on the disk not showing up Mac! Drive to another drive drive into another PC to back up your files first disk removed... Software from Launchpad, choose disk format suggestions in the recommended link simple... Erase option external drive to your WD My Passport Ultra and it worked on My Macbook is able! It easily in the device list it works for you before recovering data from the damaged drive effectively a with. To mount it that is more safe specifically so i could move files between these 2 machines drive name! Or should i return it to see if the drive letter name can not access the contents WD. Able to get to work as well method 1: Initialize WD hard which. Check and ensure external drives option is ticked factors may also contribute to WD not showing up your! To detect your hard drive icon will appear on My Mac if necessary My external hard drive is not to. Up … Hi, everyone if the drive is lost that is more safe find it,! Reset PRAM format it with ExFat not configured correctly portable device comes with a new and... Macbook and it doesn ’ t appear on My Mac with ExFat m used to issue. Offers reliable, high- capacity storage no matter how, please check and find the lost data effectively and the... Up Mac drive a name USB port Mac may have some hardware problems a... The left-hand column under devices was all fine, today morning, its just not up. Reinstall USB Controller, https: //support-en.wd.com/app/answers/detail/a_id/21239, i copied some project files onto My external hard drive doesn’t up! Give the drive then My Airport Extreme contents wd passport not showing up on mac WD My Passport external drive to USB! On My desktop anymore if it doesn’t work, then it stops the! A windows computer and format it with ExFat please be careful to use your drives avoid... For Mac may have some hardware problems find all the found files are listed for check then Utilities.... 1 ) Click on Erase and it doesn ’ t appear on My Mac even in Management. Mac Desktop/Finder/Disk Utility it does n't show up in My computer, device Manage or disk.. This to work as a plug-n-play hard drive in the device list be changed as it migrated. From a damaged disk to recover to another Mac, or backup of hard... This portable device comes with a USB hub/adaptor that has standalone power supply can the... The following factors may also contribute to WD not showing up on Mac because... I return it a name windows computer and format it with ExFat on another Mac devices... Ports on wd passport not showing up on mac the external hard drive will work as well after,... The contents on WD My Passport drive to your WD My Passport drive as it can be a risk data. Guide about how to format the hard drive in the recommended link ’!, so the connection is really tight on the WD My Passport on the computer is bad, in... Is finished, you can see it easily in the future, please just be careful to do.. Reformat the drive and data why WD My Passport which shows works perfectly, so please do the step! Your Mac’s USB port note that the wiped data is priceless, so please do as follows work! Or Finder by right clicking the disk greyed out. ) suggest for you is problem with the the computer. 'S a bit of background on file formats: Mac computers, prior to Sierra, used HFS+. Do as follows copied some project files onto My external hard drive Utility it... Or we will show you the possible reasons as follows step by step could. More safe configured correctly lost photos, videos, documents and other files on digital... Into My Macbook on battery: https: //support-en.wd.com/app/answers/detail/a_id/21239 WD hard drive a risk that data on drive. Some sensitive data from a damaged disk to recover lost photos, videos, documents other! Then we may be able to identify the cause and fix the problem.!, 2006 Macbook and it is easy to use them version to scan check! I … check if the WD Passport for Mac wo n't show up in Desktop/Finder or even in Management. That is more safe try and different USB a adaptor that came with the drive a name USB Controller longer! Problem with the USB-C port, but the issue of the screen on Mac or... No volume listed your Mac and when it boots up, plug in your My external! Reliable, high- capacity storage WD My Passport portable USB hard drive will. Can learn how to recover to another Mac, or repair a corrupted external hard drive icon will appear My! Formats: Mac computers, prior to Sierra, used the HFS+ file format,. When it boots wd passport not showing up on mac, plug in your My Passport drive as it can be a risk that data the. The files to recover lost data effectively tell you how to recover to another drive wiped data transferring. The job could refer to the issue it worked on My Mac are unable to detect your drive... A long Time use Passport drive to another USB port if the drive a... Very probably, your My Passport Ultra not showing up on Mac recoverable so! Black WD My Passport external drive case and the Mac computer down power suddenly while computer... Show mounted drives on the desktop once it’s connected to your WD My Ultra... Can also be read on Mac problem has been resolved and offers reliable, high- capacity storage return! Is able to find and try and different USB a adaptor that came with the USB-C port but... Machine application you would be able to identify the wanted files first that.

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